When is live customer service available?

A friendly representive is waiting to answer your questions. We're here everyday from 9:00-21：00 (GMT+8)

Can I email my questions or concerns?

Of course, just send an email to XFQ15626483292@outlook.com and we will respond to you within 12 hours. In order to receive a quick response, please be sure to fill in your order number in the body of the email.

Social Contact: 

WhatsApp: +86 13427599270

ABOUT ORDERING INFORMATION

How do I order online?

Ordering online is easy and safe.

Our website will walk you through placing an order, but here’s a preview.

  • Use our search bar or browse by department to find the item you want.
  • Click on the item you want. 
  • Read the information on the product page and choose among available size andcustomization options for that item
  • When you’re done, click add to cart.
  • You can adjust quantities from the shopping cart. 
  • Check your order carefully, then click the Check Out button. 
  • Enter your shipping information. Select a shipping type and click Apply to view your ordertotal and then Continue. 
  • Enter your payment information and any coupon or gift certificate codes you want to use and then Continue.
  • Your card will not be charged at this step.
  • Check your order carefully, then Submit your order.

Do I have to order online?

Welcome to order via whatsapp, just send your list to whatsapp+8613427599270

How do I change my order?

You can change or cancel your order at any time before it enters the shipping process.
If you want to change or cancel your order, please contact our online customer service or send a message to WhatsApp +8613427599270 as soon as possible.
If you do not receive an email reply from us confirming the order change, we may not have made the change yet.
Once the order enters the shipping process, we will not be able to change, cancel or correct your order in any way.

What should I do if my order doesn’t arrive?

If your order does not arrive as expected, please do not worry. Please contact us.
Items may be lost in transit. {It happens only rarely}
We will resend a new package for free.

Can I place an order for my retail business?

We welcome corporate orders and are happy to offer volume discounts on our jersey prices.
Please contact us via email: XFQ15626483292@outlook.com.
Or whatsapp +8613427599270
We do not act as wholesale distributors for any of the items we sell.

ABOUT SHIPPING

When will I receive my order?

Most physical addresses can be delivered within 5 to 20 business days.
The following internal processing will delay the shipment of your order: custom, out of stock and special orders.
Most European countries can receive orders within 5-10 days

Do you charge tax?

  • We do not charge tax for Non-EU countries when you check out, but your local customs officials will assess taxes before allowing the item to enter your country.
  • The carrier will usually pay these fees on your behalf and collect them from you at the time of delivery.
  • You are responsible for ALL customs fees, including duties, taxes, brokerage fees, and any other fees, assessed at the border before delivery.

ABOUT RETURN POLICY

If you are not 100% satisfied with your purchase, you can return it to us within 10 days of receiving the package for a full refund.
If you are not satisfied with your purchase for any reason, please feel free to contact us and we will ship the item to the correct address in a saleable condition.
(We only accept returns of jerseys without customized badges, names or numbers)
(You will be responsible for the return shipping costs)

How to maintenance your jersey?

1. Many details of jersey shirt & shorts are Hot-Transfer printed,we suggest you should wash by hand. because machine wash will damaged the printed. if you use a machine to wash,please turn the jerseys inside out.
2. Please do not wash the printed or stamped area too hard and avoid exposure the jerseys in the sun for long time. Beside, When you do not wear it please hand up the jesey.
3. If the printed peel off,Please make the jersey flat,cover the letters & numbers with clean & non-stick plastic paper or stencil, iron it with 150° in 7-8 seconds,If it do not work,please iron again.

What shipping method do you use?

We select the most suitable courier company according to the local country’s policy and provide free shipping. You can also pay for the express shipping fee to make your package arrive faster.